ParamQuery grid support forum

General Category => Help for ParamQuery Pro => Topic started by: Digitalsoft on May 19, 2020, 12:06:07 pm

Title: Param Query Eval text displayed in the application
Post by: Digitalsoft on May 19, 2020, 12:06:07 pm

Admin, We have bought a PRO license last week and downloaded 7.2.0 version in pro downloads. But 'ParamQuery Eval' text is displaying in the application still. Also we haven't received any mail for Pro SDK download. Could you pls guide us how can we get license and SDK of ParamQuery. Thank you.

Title: Re: Param Query Eval text displayed in the application
Post by: paramvir on May 19, 2020, 12:28:51 pm

Please replace all evaluation SDK files with those downloaded from "Pro Downloads" and do a hard refresh of the browser cache.

License is included in the SDK itself.

Title: Re: Param Query Eval text displayed in the application
Post by: Digitalsoft on May 20, 2020, 06:50:41 pm

I have tried hard refresh to fetch latest files. But it still shows the watermark. In fact it shows the same watermark in sample file too which included in Pro downloads. I have attached screenshot for reference. Pls let us know if any other files to be checked.

Title: Re: Param Query Eval text displayed in the application
Post by: paramvir on May 20, 2020, 06:59:24 pm

The path to the SDK is incorrect in your attached screenshot, correct path should be "Desktop\paramquery-7.2.0"

You are supposed to download the SDK from your forum account "Pro Downloads" menu as shown in the attachment.

Kindly unzip and post a screenshot of the contents of the folder.